Frequently Asked Questions

Everything you need to know about your Urban Sophistication experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.

Are your materials sustainably sourced?

Yes, Urban Sophistication is committed to ethical fashion. We use organic cotton, recycled polyester, and partner only with factories that adhere to fair labor standards.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored fits.

Do you offer international shipping?

We ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.